Avagoodweekend Greenscapes Privacy Policy

Avagoodweekend Greenscapes respects your privacy and is committed to protecting the personal information we collect through our website, enquiry forms, quote forms, and business communications.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles, where applicable.

Who We Are

Avagoodweekend Greenscapes provides premium landscaping, garden maintenance, irrigation systems, commercial grounds maintenance, and acreage garden services across Brisbane, Queensland and surrounding areas.

Personal Information We Collect

We may collect personal information when you contact us, request a quote, complete a website form, call us, email us, or engage our services.

The information we may collect includes:

• Your name

• Phone number

• Email address

• Property address or service location

• Business or organisation details

• Details about your landscaping, garden maintenance, irrigation, or grounds maintenance enquiry

• Images, documents, or project information you choose to provide

• Website usage information such as IP address, browser type, device information, and pages visited

How We Collect Information

We may collect personal information directly from you when you:

• Submit a contact form or quote request

• Contact us by phone, email, or online enquiry

• Engage our services

• Provide project details, photos, or site information

• Interact with our website

We may also collect limited technical information through cookies, analytics tools, and website tracking technologies.

Why We Collect Your Information

We collect personal information so we can:

• Respond to enquiries and quote requests

• Provide landscaping, garden maintenance, irrigation, and grounds maintenance services

• Prepare quotes, service plans, and project recommendations

• Communicate with you about bookings, projects, and services

• Improve our website, customer service, and business operations

• Maintain accurate business records

• Meet legal, regulatory, and administrative requirements

Use and Disclosure of Personal Information

We do not sell, rent, or trade your personal information.

We may disclose personal information only where reasonably necessary, including to:

• Employees, contractors, or service providers who help us deliver our services

• Website, hosting, email, form, analytics, or IT service providers

• Professional advisers where required

• Government, regulatory, or legal authorities where required by law

We only share information necessary for the relevant purpose.

Cookies and Website Analytics

Our website may use cookies and analytics tools to understand website traffic, improve performance, and enhance user experience.

Cookies may collect information such as browser type, device information, pages visited, and general website usage. You can disable cookies through your browser settings, but some website features may not function correctly.

Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps may include secure website systems, restricted access to business records, password protection, secure email practices, and careful handling of client information.

While we take reasonable measures to protect your information, no online system or electronic transmission can be guaranteed to be completely secure.

Access and Correction

You may request access to the personal information we hold about you. You may also ask us to correct your information if it is inaccurate, incomplete, or outdated.

To request access or correction, please contact us using the details below.

Data Retention

We keep personal information only for as long as reasonably necessary for the purpose it was collected, for business administration, or to meet legal and record-keeping obligations.

When personal information is no longer required, we take reasonable steps to securely delete, destroy, or de-identify it.

Overseas Disclosure

Some third-party service providers, such as website hosting, email, analytics, or cloud storage providers, may store or process information outside Australia.

Where this occurs, we take reasonable steps to work with reputable providers that handle information securely.

Privacy Complaints

If you believe your privacy has been breached or your personal information has been mishandled, please contact us first so we can review and respond to your concern.

We will aim to respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.

The updated version will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Avagoodweekend Greenscapes
Phone: 07 3520 6867
Email: contact@avagoodweekend.net.au
Address: Unit 4/37–41 Spine Street, Sumner Queensland, Australia, 4074

Last Updated: June 2026